Enrolment Forms: Creative Play & Kindermusik

Enrolment Guide

1. Fill out your details
2. Read the Terms and Conditions
3. You must agree to these terms and conditions to proceed. If you have any concerns or questions, please contact Hive.
4. Submit your form.

Hive Member Option Details

• We offer 2 payment options for members:

A monthly playment plan (Debited on the 1st of each month for the number of classes scheduled that month. Cancel anytime before the 1st of the month)

Upfront term payment (debited in week 9 of each term – 1 weeks notice given before payment is debited. Cancel by week 9 of each term (no mid-term cancellations accepted)
• Auto-renew enrolment every term
• Your spot is always held for you
• Unlimited makeups
• 10% off holiday workshops

Hive Enrolment & Fee Payment Agreement

Contact Information

Child First Name *

First

Child Last Name *

Last

Parent First Name *

First

Parent last Name *

Last

Parent Email

Enrolment Agreement

TERMS & CONDITIONS OF ENROLMENT & FEES

Enrolment Terms and Conditions
-	All enrolments are offered in a membership format: your enrolment is CONTINUOUS and will AUTO RENEW every month and every term unless you submit a class change or cancellation. 
-	Two billing options are offered: monthly & upfront for the term. 

MONTHLY DIRECT DEBIT OPTION
Fees are debited on the 1st of every month for the number of weeks of scheduled classes in that month.

UPFRONT TERM DIRECT DEBIT OPTION: 
- Pay your fee upfront to the end of the current term. This option is also auto-renew: Fees are debited from your card during week 9 of each term.  1 weeks notice is given before payment via text and email. (cancellations can be made before payment is taken)

I understand that my enrolment is continuous & will be auto-renewed each term *

Yes, I agree

SELECT YOUR PREFERRED PAYMENT SCHEDULE *

MONTHLY INSTALLMENTS (Hive Member enrolment - debited on the 1st of each month)

TERM UPFRONT (Hive Member enrolment - debited in week 9 of each term - you will receive 3 days notice via text & email)

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CANCELLATION DUE DATES
MONTHLY OPTION: You can cancel your enrolment any time BEFORE the 1st of the month from the client portal. If you cancel ON or AFTER the 1st of the month, your cancellation will be processed for the following month. 
TERM UPFRONT OPTION:
You cannot cancel during the current term. Cancellations are due by 9am Monday of week 9 for the following term: Each term you will receive notice during week 8 by email and text message that your enrolment has been rolled forward with due dates for cancellation.

I understand and agree *

Yes, I agree

UNPAID FEE / REFUND POLICY

-In accordance with NSW consumer law, fees are only refundable IF the class offered does not meet the description on our website. 
In all other circumstances: Fees are non refundable and credit is not given for missed classes under any circumstances.

FEE PAYMENT TERMS AND CONDITIONS

You agree for Hive to debit your nominated card for class fees on the billing cycle you have chosen. 

OUTSTANDING FEES PROCESS:  
Declined payments trigger a series of text message notifications to alert you. Should you ignore these messages a late payment fee of $20 will be added to your account after 5 days of non payment and your enrolment will be cancelled. Hive will attempt to call you prior to cancelling your enrolment. 
Debt collection: After 4 weeks of non payment, outstanding fees are referred to a debt collection agency.  You will receive three official notices by email and 2 by post prior to being referred. You agree for your contact information to be shared with the debt collector and to pay all debt collection fees associated.

I understand and agree *

Yes, I agree

PHOTO & VIDEO CONSENT

Photos and videos are taken for marketing purposes in our classes from time to time. By checking this box you agree for Hive to use photos and videos of your child and / or yourself for print, website and social media use. Photos and videos are NOT shared with any 3rd parties. To remove your consent simply email info@hivekids.com.au with a photo of your child.

I GIVE CONSENT (and understand I can withdraw my consent by following the instructions above.) *

Yes, I agree

MISSED CLASS & MAKEUP POLICY

-Notify your absence from the client portal as soon as possible: this releases a spot to other clients to access makeups. Calling our office to notify your absence at short notice is not necessary. 

-Unlimited makeup classes per enrolment are offered  where availability exists. 

-Makeups must be made up within 4 weeks of being missed. (with the exception of classes missed in December which can be madeup during term 1)

-Missed makeup classes cannot be accessed for additional makeup classes. 

-It is your responsibility to adjust your own schedule if you want to access the makeups that are available. 

-Hive does not offer credit or refunds in exchange for missed classes.

I understand the full makeup policy and agree *

Yes, I agree

Medical & Safety Information

Allergies our staff need to be aware of

CHILD SAFETY

Yes, I agree

To submit form: Type your full name then click submit *

Hive Enrolment & Fee Payment Agreement - NON MEMBER

Contact Information

Child First Name *

First

Child Last Name *

Last

Parent First Name *

First

Parent last Name *

Last

Parent Email

Emergency Contact: Name *

Emergency Contact Number *

Enrolment Agreement

TERMS & CONDITIONS OF ENROLMENT & FEES

- Enrolments are for the duration of each term. 
- Your enrolment will not be confirmed until your term fees are paid upfront in full. 
- At the end of the current term your enrolment will cease and your spot will be available.  To re-enrol: enrol as soon as you receive our reminder via the client portal / online bookings from our website. 
- Term fees are non refundable, in accordance with NSW consumer law except in the event that the class offered differs from the description offered on our website OR that the class is cancelled by Hive.

I understand that I am enrolled for the duration of the term & my enrolment will cease at the end of each term *

Yes, I agree

PHOTO & VIDEO CONSENT

Photos and videos are taken for marketing purposes in our classes from time to time. By checking this box you agree for Hive to use photos and videos of your child and / or yourself for print, website and social media use. Photos and videos are NOT shared with any 3rd parties. To remove your consent simply email info@hivekids.com.au with a photo of your child.

I GIVE CONSENT (and understand I can withdraw my consent by following the instructions above.) *

Yes, I agree

MISSED CLASS & MAKEUP POLICY

-Notify your absence from the client portal BEFORE 8am on the day of your child's class in order to be eligible for a makeup. 

-Two makeup classes per enrolment are offered  where clients have notified their absence before 8am, and where availability exists. 

-Makeups must be made up within the term of enrolment and cannot be carried over to following terms. 

-Missed makeup classes cannot be accessed for additional makeup classes. 

-It is your responsibility to adjust your own schedule if you want to access the makeups that are available. 

-Hive does not offer credit or refunds in exchange for missed classes.

I understand and agree *

Yes, I agree

Medical & Safety Information

Allergies our staff need to be aware of

CHILD SAFETY

To submit form: Type your full name then click submit *